Get help with Becoming

Write to hello@usebecoming.com. Every message reaches a person, not a queue — Becoming is made by a small team, and we answer as quickly as we can.

It helps to include the email address on your account, which device you were using, and what you expected to happen. If something looks wrong on a specific highlight or book, the title is usually enough for us to find it.

Most questions already have a written answer. The help center covers getting started, importing from every source Becoming supports, guides to themes and practices, and troubleshooting for the imports that go wrong most often.

It is available in English and Spanish, and it is searchable.

Subscriptions bought inside the iOS app are managed by Apple. You can view, change, or cancel one at any time in Settings → your name → Subscriptions on your iPhone, and canceling there stops the next renewal.

Subscriptions bought on the web are billed through Stripe and can be managed from your account settings in the web app.

If you were charged something you do not recognize, email us with the date and amount and we will trace it.

You can delete your account, and everything in it, from inside the app — the help center has a step-by-step article for it. Deletion is permanent and removes your highlights, themes, and practices.

If you would rather take your highlights with you first, or you want to know what we store and why, ask us and we will walk you through it.